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What are good practices when reporting bugs?

When reporting bugs, be sure to provide the following information:

  • Details such as monsters, skills, and facility names to easily identify the issue.
  • The time frame of when this issue actually occurred.
  • Any detailed steps that can be made to reproduce the issue.
  • Any screenshots that may prove as evidence in the investigation process, for instance, battle logs.
    • For iOS: Screenshots can be taken by holding down the Power and "Home" button of the device.
    • For Android: Certain devices can take screenshots by tapping both the volume and power button, while others require separate apps. Please refer to your device's instruction manual on how to take screenshots.

 

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