What are good practices when reporting bugs?

When reporting bugs, be sure to provide the following information:

  • Details such as monsters, skills, and facility names to easily identify the issue.
  • The time frame of when this issue actually occurred.
  • Any detailed steps that can be made to reproduce the issue.
  • Any screenshots that may prove as evidence in the investigation process, for instance, battle logs.
    • For iOS: Screenshots can be taken by holding down the Power and "Home" button of the device.
    • For Android: Certain devices can take screenshots by tapping both the volume and power button, while others require separate apps. Please refer to your device's instruction manual on how to take screenshots.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk